Best Business Instant Messaging Software - Page 10

How Many Business Instant Messaging Software Products Does G2 Track?

Total Products under this Category: 145

Category Stats (Aug 2026)

  • Average Rating: 4.45/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: HubEngage (+0.26%) - Among all products in this category, HubEngage recorded the largest rating increase compared to last month

Last updated: August 21, 2026

How Does G2 Rank Business Instant Messaging Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 215,900+ Authentic Reviews
  • 145+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Business Instant Messaging Software

G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence

Highlighted products: Microsoft Teams, Slack, Google Workspace, Zoom Workplace, Microsoft 365, Webex Suite, ClickUp, and Connecteam.

Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=microsoft-teams&focus%5B%5D=slack&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&focus%5B%5D=clickup&focus%5B%5D=connecteam)

Sponsored

Hive

Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence.

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Sakari

All your business texting needs. One easy platform. Sakari is a global communication hub built for sales, marketing, and customer success teams who rely on SMS and MMS to drive real growth and engagement. With Sakari, your team can manage both two-way SMS conversations and 1:many bulk messaging campaigns all from the same platform — no more tech-stack swapping, whether you're closing a deal, running a territory-specific blast, nurturing new customers, or launching a full-scale marketing campaign across the globe. • Reach customers in 190+ countries with local numbers you can buy in minutes, plus compliance support for wherever you're sending. • Flexible phone numbers: Buy new, import an existing number, or enable texting with your office number! • Transparent plans & pricing starting as low as $25/month — no setup fees, no contracts, and no hidden carrier fees or surprise charges (taxes excluded, vary by jurisdiction) • Native integrations with HubSpot, Pipedrive, ActiveCampaign, Aircall, Slack, and Zapier, plus 1,000+ more — built to work seamlessly with your CRM, or as a powerful standalone solution Need more firepower? Sakari offers custom Enterprise contracts tailored to your growth needs. Ready to add SMS to your marketing stack? Start your free trial → https://sakari.io/

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate Sakari?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Sakari?

  • Seller: Sakari
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, CA
  • Twitter: @sakari
    2,656 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Sakari?

AI-generated summary from verified user reviews

Pros
  • Users find Sakari's ease of use remarkable, noting its friendly interface and seamless tool integrations.
  • Users appreciate the seamless integrations of Sakari, enhancing workflow efficiency and improving communication with existing tools.
  • Users value the CRM integration capability of Sakari, enhancing their workflow and efficiency significantly.
  • Users commend Sakari's outstanding customer support, highlighting its knowledgeable and responsive service that enhances user experience.
  • Users value the ease of understanding provided by Sakari's comprehensive guide, enhancing their overall experience.
Cons
  • Users find the limited group reassignment feature frustrating, as it hinders effective contact organization within Sakari.
  • Users experience delays as texts only go to contact owners, complicating communication and slowing response times.
  • Users experience a slight learning curve initially, but find Sakari valuable once they adapt to it.
  • Users find the limited customization options for templates somewhat restrictive, though the tool improves with familiarity.
  • Users find the limited templates in Sakari hinder customization, though the tool becomes great after a learning period.

What Are Recent G2 Reviews of Sakari?

What Are G2 Users Discussing About Sakari?

Sideline

Sideline is an app that puts a reliable 2nd number on the phone you already have.

Average Rating: 4.5/5.0

Total Reviews: 11

How Do G2 Users Rate Sideline?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Sideline?

  • Seller: Pinger
  • Year Founded: 2005
  • HQ Location: San Jose, CA
  • Twitter: @pinger
    10,950 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    112 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Sideline?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the exceptional customer support of Sideline, enhancing their experience without sharing personal phone numbers.
  • Users value the privacy and convenience of Sideline, enabling calls without sharing personal numbers or carrying extra devices.

What Are Recent G2 Reviews of Sideline?

TwentyThree Personal

Who Is the Company Behind TwentyThree Personal?

  • Seller: TwentyThree
  • Year Founded: 2005
  • HQ Location: Copenhagen Area, Capital Region
  • Twitter: @TwentyThree
    2,311 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®
Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 23, 2024