Tray.ai
The Tray AI Orchestration Platform provides Tray iPaaS connects your systems and puts AI to work inside your processes, and Tray Helix that deploys, runs and governs the apps your teams build with AI coding assistants. Tray iPaaS: process automation, data integration, API management and intelligent document processing across 700+ connectors. AI Palette adds LLM steps that classify records, summarize text and extract fields inside any workflow. Build on the Tray Build visual canvas, or from Claude Code, Cursor or any MCP client with Tray Headless. Merlin Agent Builder agents and Agent Gateway for MCP use the same connectors and governance. Tray Helix: one command takes an app from Claude Code, Codex or Cursor to production. Every app gets enterprise SSO, managed auth, role-based access, an audit trail and a named owner in the App Registry. Built for production: 1T+ processes a year and 100% execution uptime. Role-based access, audit trails, PII tokenization and observability on every run. US, EU and APAC hosting. SOC 1 Type II, SOC 2 Type II, HIPAA, GDPR and CCPA. Pricing: Tray starts at $50 a month, and a free trial lets you size your usage. A platform plan plus usage in Tasks and Helix Compute Units, with no per-user, per-connection, or per-runtime fees. Enterprises including Airbnb, DocuSign, Cisco, FedEx and Zuora run on Tray.
Average Rating: 4.5/5.0
Total Reviews: 153
How Do G2 Users Rate Tray.ai?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
- Scalability: 8.7/10 (Category avg: 9.0/10)
- API Testing: 8.5/10 (Category avg: 8.8/10)
- Orchestration: 8.8/10 (Category avg: 8.7/10)
Who Is the Company Behind Tray.ai?
- Seller: tray.ai
- Year Founded: 2012
- HQ Location: San Francisco, CA
-
LinkedIn® Page: www.linkedin.com
134 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 56% Medium, 34% Small
What Do G2 Reviewers Say About Tray.ai?
AI-generated summary from verified user reviews
Pros
- Users appreciate the easy integrations provided by Tray.ai, enabling seamless workflow creation without prior knowledge.
- Users find Tray.ai's ease of use exceptional, allowing effortless workflow integration and management without prior experience.
- Users value the easy workflow integration of Tray.ai, making it accessible for everyone, regardless of expertise.
- Users value the flexibility of automation in Tray.ai, enabling customized workflows and efficient lead routing.
- Users value the extensive connectors in Tray.ai, enabling seamless integration and efficient workflow creation across various platforms.
Cons
- Users find the missing features in Tray.ai limiting, particularly in version control and data visibility.
- Users find the complex pricing structure of Tray.ai challenging, especially with frequent changes impacting budgeting.
- Users find the pricing structure complicated and subject to frequent changes, making budgeting challenging.
- Users experience a noticeable learning curve when trying to navigate the complexities of Tray.ai's functionalities.
- Users report that the poor documentation of Tray.ai makes integration and support challenging and frustrating at times.
What Are Recent G2 Reviews of Tray.ai?
"Easy-to-Identify Logs and Audit Trails"
Rating: 4.5/5.0 stars
— Verified User in Information Technology and Services
Rating: 5.0/5.0 stars
— Omji P.
What Are G2 Users Discussing About Tray.ai?
- What is Tray.io used for? - 1 comment
- What does Tray.io do?
- Who owns tray io?
- How much does tray IO cost?
- What is Tray io? - 1 comment

