Flowcall Reviews & Product Details

One of the most powerful, truly native AI tools we've used for retention, store and post purchase experience. It features a minimal execution barrier and an exceptionally easy setup process. I’ve worked closely with the founders, Amrit and Gaurav, and their commitment to customers is unmatched. For any SaaS tool, support is critical and they consistently deliver priority and immediate assistance for all our day-to-day needs.

Highly recommended. Review collected by and hosted on G2.com.

Nothing as such. We onboarded Flowcall when it was still at a nascent stage, and after working with the tool for a good amount of time, I can say it has evolved a lot. Review collected by and hosted on G2.com.

Great product, great team. The AI reasons with customers the way a good agent would, and the team replies whether it's 11 at night or 10 in the morning. Review collected by and hosted on G2.com.

It's worth the price, but from a finance angle it's still expensive. The first month after go-live was a bit rocky, though most issues got resolved after that. Review collected by and hosted on G2.com.

The AI powered bot makes customer interactions faster and more seamless. It can understand customer queries, provide instant responses, guide customers through the right flow, and help resolve common queries without requiring agent intervention. It also provides 24/7 support, improving both customer experience and operational efficiency. Review collected by and hosted on G2.com.

The analytics and reporting could be more comprehensive and insightful. Review collected by and hosted on G2.com.

I like Flowcall’s flexibility and how responsive the team is in shipping new and custom features as and when needed. It connects all my third parties to one platform, helping agents and AI have better context and answers or resolutions for consumers. The initial setup was very easy; we did it in like 48 hours. Review collected by and hosted on G2.com.

Sometimes the team pushes new features but we are not informed. Giving users knowledge about new features would help. Review collected by and hosted on G2.com.

I like the AI agent responses. I find its AI LLM by far the best in the market that I have tried. Flowcall is not only limited to communication; it also helps with service operations like a complete CRM software. It helps me measure different parameters like agent performance, product performance, and customer feedback towards our product. I found the initial setup very easy. Review collected by and hosted on G2.com.

For the initial days, I have to monitor Flowcall’s AI responses because sometimes it gets stuck in a loop. Review collected by and hosted on G2.com.

Flowcall support helps to get through customised dashboards and features as per the requirements of the business.. Building flows for AI Chatbot becomes easy with the features provided. Review collected by and hosted on G2.com.

Didn’t face as such as continuous feedback takes place Review collected by and hosted on G2.com.

Helped increase automation percentage across all customer communication channels Review collected by and hosted on G2.com.

Nothing, the team is great, whatever you dislike the fix it. Review collected by and hosted on G2.com.

It can automate most common support queries. In the very first month, we were able to automate around 80% of our support tickets. Review collected by and hosted on G2.com.

Nothing, really. I requested a few features, and they built them. Review collected by and hosted on G2.com.

Flowcall provides great communication for any occurring problems and their team is very much skilled with ai services Review collected by and hosted on G2.com.

there was nothing that.i didn’t liked about flowcall Review collected by and hosted on G2.com.

Ability to Automate the Customer Queries Review collected by and hosted on G2.com.

In the initial days, the platform was slow, and they fixed it Review collected by and hosted on G2.com.