Dialpad Support

Add more products
Suggested Products
Amazon Connect
Amazon Connect
(91)
4.4 out of 5
Talkdesk
Talkdesk
(2,527)
4.4 out of 5
NICE CXone
NICE CXone
(1,730)
4.3 out of 5
Aircall
Aircall
(1,614)
4.4 out of 5
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud Contact Center Platform
(618)
4.1 out of 5
Save Your Research Board

1 Saved

Dialpad Support
Dialpad Support
4.4/5(703)
Call Center Infrastructure (CCI)
Conversation Intelligence
Sales Coaching
Key Strengths
Users value the omnichannel support of Dialpad, enhancing communication through preferred methods across various platforms.
Users commend the responsive customer support of Dialpad Support, appreciating quick resolutions and effective communication.
Users appreciate the ease of use of Dialpad Support, finding navigation and support requests straightforward and user-friendly.
Potential Drawbacks
Users experience a steep learning curve with Dialpad Support, particularly in setting up IVRs and managing shift swaps.
Users express frustration over missing features like cumbersome voicemail forwarding and limited reporting capabilities.
Entry Price
$XX–$XX
Add Comment