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Sprinklr

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2,074 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 3 categories
Grid® leader
Serving customers since
2009
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1095
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Sprinklr Reviews

Review Filters
Profile Name
Star Rating
1095
733
178
40
28
Sidra K.
SK
Sidra K.
12/29/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Customizable Yet Complex for Average Users

I like the customization available in Sprinklr Service. It gives me a highly customized way to define my workflows based on my team's requirements and use cases. This flexibility helps solve problems effectively. I also appreciate the clean workflows that make managing tasks smoother.
YAHYA A.
YA
YAHYA A.
YAHYA
12/25/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Unifies Customer Interactions Seamlessly Across Channels

What I like best about Sprinklr Service is its ability to unify customer interactions across multiple channels into one platform, Plus, its scalability and integration capabilities make it ideal for managing complex enterprise needs.
KM
khaled m.
12/22/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Versatile Multi-Tasking That Boosts Productivity

-multi function -multi tasks - graph and statistic of daily activity

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM