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Sprinklr

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2,199 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 3 categories
Grid® leader
Serving customers since
2009

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Sprinklr Reviews

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Profile Name
Star Rating
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778
190
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30
Verified User in Insurance
UI
Verified User in Insurance
09/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Nice Visual Interface and Helpful Built-In AI for Analysis

Visual interface is nice, like the addition of AI within platform to help with analysis.
Verified User in Military
AM
Verified User in Military
09/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Cross-Platform Analytics That Make the Numbers Clear

The analytics. I appreciate that you can see the numbers across the platforms.
Verified User in Financial Services
UF
Verified User in Financial Services
09/01/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Personal, Tailored Support That Truly Fits Our Needs

The support we’ve received feels personal and tailored specifically to our needs and concerns. I feel like we are getting our money's worth especially with the level of support we have received thus far.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM