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YTel

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17 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2012

Profile Name

Star Rating

12
2
1
1
1

YTel Reviews

Review Filters
Profile Name
Star Rating
12
2
1
1
1
VL
Victor L.
07/17/2024
Validated Reviewer
Verified Current User
Review source: Organic

Ytel review

That I have quick and easy access to my call backs.
Micah W.
MW
Micah W.
02/29/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

YTEL

I can send SMS, thats pretty cool. The workflow creators are nice.
Derrel R.
DR
Derrel R.
01/09/2024
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review

Ytel - The best dialer that a call center could ask for!!!

I love the new updates that Ytel implemented on 1/9/23! I love the features that Ytel provides for agents who are taking calls. It helps agents be much better at their jobs with the ability to track their call history, time their calls, analyze data on their own, etc... This makes them feel much more than just a "call center agent', and makes them feel more involved. Especially the feature that allows them to see other agent's activity on the dialer.

About

Contact

HQ Location:
Irvine, California

Social

@AskYtel

What is YTel?

YTel is a communications platform-as-a-service (CPaaS) company that provides solutions to enhance business communications. Their offerings include messaging, voice, and contact center solutions designed to improve customer engagement and operational efficiency. YTel's platform allows businesses to integrate communication features into existing applications and workflows, enabling seamless interactions with clients through SMS, voice calls, and email. The company serves various industries by providing customized communication tools that scale according to specific business needs.

Details

Year Founded
2012