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Verizon Enterprise

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159 reviews
  • 88 profiles
  • 49 categories
Average star rating
4.2
Serving customers since
1988
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Verizon Enterprise Reviews

Review Filters
Profile Name
Star Rating
102
42
10
2
3
Kody E.
KE
Kody E.
Managing Operations at Surber's Windows and Doors | Driving Profitable Growth
03/19/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

An IVR that doesn't lead to an infinite death loop?

It's not as long as most IVR where it takes 5-6 selections to get to your destination... usually within 2-3 selections you'll be connected after self verifying. The Customer service has seemed to improve through the years as well.
Sushil Y.
SY
Sushil Y.
Consultant at 10QBit
03/19/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Seamless visual experience for customer service

One touch video calling with seamless integration to multiple devices
Varahalu S.
VS
Varahalu S.
Sr. Representative, Real Time Management
03/12/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Verizon Review

The most helpful and useful IVR based network similar to the product

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HQ Location:
Basking Ridge, NJ

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@VerizonEnterpr

What is Verizon Enterprise?

Verizon Enterprise is a division of Verizon Communications Inc., dedicated to serving the unique needs of large businesses and government agencies. Operating under the broader umbrella of Verizon, which is well-known for its robust wireless and wireline networks, Verizon Enterprise specializes in providing comprehensive business solutions. These include enterprise mobility, Internet of Things (IoT) services, advanced communications platforms, cybersecurity solutions, and network infrastructure.Verizon Enterprise is designed to cater to the demands of large-scale organizational environments, offering highly reliable and secure services that address various aspects from operational challenges to IT infrastructure development. The services provided help enterprises enhance efficiency, improve security, and stay connected in an increasingly digital world.

Details

Year Founded
1988
Website
www.verizon.com