---
title: Verizon Visual Interactive Calling Reviews
meta_title: 'Verizon Visual Interactive Calling Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Verizon Visual Interactive Calling works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-09-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Verizon Visual Interactive Calling Reviews
**Vendor:** Verizon Enterprise  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Verizon Visual Interactive Calling
VIC is a network platform and software development kit (SDK) that together enable secure, efficient, and user friendly transitions from mobile self-service to multi-media assisted service. VIC doesnt replace your mobile app or existing contact center technology; it uses advanced Real Time Communications technology and the intelligence of Verizons, reliable network to enhance the customer experience.




## Verizon Visual Interactive Calling Reviews
  ### 1. Great quality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chameka S. | Pre School Teacher, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 05, 2026

**What do you like best about Verizon Visual Interactive Calling?**

The secure real-time between customers and live agents.

**What do you dislike about Verizon Visual Interactive Calling?**

None, Great product to have when helping customers.

**What problems is Verizon Visual Interactive Calling solving and how is that benefiting you?**

The enhanced security and improved efficiency.

  ### 2. Seamless visual experience for customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sushil Y. | Software Development Consultant, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

**Reviewed Date:** March 19, 2025

**What do you like best about Verizon Visual Interactive Calling?**

One touch video calling with seamless integration to multiple devices

**What do you dislike about Verizon Visual Interactive Calling?**

Expensive for lower budget customer who cannot afford on long term

**What problems is Verizon Visual Interactive Calling solving and how is that benefiting you?**

Seamless interactive calling them with mobile and video way that helps to bring customer satisfaction for on demand service needed as and when required



- [View Verizon Visual Interactive Calling pricing details and edition comparison](https://www.g2.com/products/verizon-visual-interactive-calling/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-23+12%3A43%3A35+-0500&secure%5Bsession_id%5D=cf4571dc-5bb5-43ba-b430-79ca74631b86&secure%5Btoken%5D=1d511a81b9a14b9c891eb2eee947825515d0da23f97635af3fc8ff043dc562fa&format=llm_user)

## Verizon Visual Interactive Calling Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

## Top Verizon Visual Interactive Calling Alternatives
  - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (343 reviews)
  - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (85 reviews)
  - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.7/5.0 (42 reviews)