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Vantiv

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57 reviews
  • 6 profiles
  • 5 categories
Average star rating
3.2
Serving customers since
1971
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Vantiv Reviews

Review Filters
Profile Name
Star Rating
24
12
4
5
12
MS
mike s.
10/26/2025
Validated Reviewer
Review source: Organic

Disappointing Experience—Nothing to Love

nothing - they failed on every level of business
BD
Brian D.
09/19/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Awful Service. Run from WorldPay

I was led to believe that WorldPay offered the lowest credit card processing rates in the industry and had world-class customer service. Too bad neither was true.
Brian M.
BM
Brian M.
08/27/2025
Validated Reviewer
Review source: Organic

Business Owners Beware: Worldpay Can Drop You Overnight

We had used Worldpay for over a decade, and during routine operations, their service was largely reliable in terms of basic card processing. The terminal hardware was straightforward, and daily settlements typically arrived on time — until a single issue revealed how fragile that reliability really was. Unfortunately, that long-standing relationship meant very little when we faced a challenging situation. Worldpay's inability (or unwillingness) to handle it fairly has completely overshadowed any positives.

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HQ Location:
Cincinnati, OH

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What is Vantiv?

Vantiv, now operating under the name Worldpay, is a service provider of payment processing solutions and technology services for merchants and financial institutions of all sizes. Worldpay offers a comprehensive suite of products and services designed to facilitate seamless and secure payment transactions for businesses engaging in e-commerce, mobile, and in-store environments. Renowned for its innovative approaches, Worldpay emphasizes secure, reliable and extensive payment infrastructure and solutions including credit card processing, payment gateways, fraud prevention, and point of sale (POS) systems. Serving a global market, Worldpay aims to enhance customer experiences while optimizing operational efficiencies for businesses. The details about their offerings and solutions can be found on their website at https://www.worldpay.com/.

Details

Year Founded
1971