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UserVoice

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253 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

185
59
6
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
6
2
1
SM
Somsak M.
12/25/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Respond to feedback in a disorganized manner.

It does not help gather reviews and feedback, not ensuring insights. I have encountered many aspects so far. Having an Android app version would be better as it would increase usability further.
Drew G.
DG
Drew G.
11/16/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

UserVoice has been a pleasure to work with over the years.

There is enough automation to make my life easy, but the product remains simple and effective at doing it's base job - collecting votes and feedback. I have loved the support I have recieved from my CSM.
Verified User in Telecommunications
AT
Verified User in Telecommunications
11/16/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great way to close the communication gaps between the support, sales, and product team.

We no longer need to use Google form to get customer feedback/requests. It has a salesforce and Zendesk widget that allows Sales & Support to quickly share feedback from companies and share it directly with the product teams. Love how UserVoice can sync important data from Salesforce to help prioritize the request.

About

Contact

HQ Location:
San Francisco, CA

Social

What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008
Website
uservoice.com