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unitQ

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48 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

35
13
0
0
0

unitQ Reviews

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Profile Name
Star Rating
35
13
0
0
0
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
02/29/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Better every day

The staff at UnirQ is very helpful and collaborative
Daniel M.
DM
Daniel M.
02/28/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Exceptional tracking capabilities and boasts a supportive team to ensure your success

First of all the team and their dedication to providing best customer support. The tool is pretty straight forward and you can get started with collecting insights after a few clicks Very easy to implement and integrate with several addons of interest. Can be introduced in daily routines. Many features available and the latest addition with GPT is extremely useful.
Verified User in Telecommunications
IT
Verified User in Telecommunications
02/27/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Voice Technical Specialist

Easy to use tool that helps you understand the tone of customers in real time

About

Contact

HQ Location:
Burlingame, California

Social

@unitqsoftware

What is unitQ?

unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly what to prioritize — before your KPIs move. Built on six purpose-built products in one platform, unitQ gives organizations everything they need to detect issues the moment they emerge, understand their business impact, benchmark quality against competitors, evaluate every support interaction, uncover qualitative insight at scale, and act on what customers are saying across social — all from a single source of truth. The result: product, engineering, CX, and leadership teams stop working from fragmented tools and different versions of customer reality — and start making faster, more confident decisions grounded in what customers are actually experiencing right now. The products millions of consumers love every day — including Pinterest, Adobe, PayPal, and Bumble — trust unitQ to close the gap between what customers experience and what companies know about it.

Details

Year Founded
2018
Website
unitq.com