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unitQ

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48 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

35
13
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0
0

unitQ Reviews

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Profile Name
Star Rating
35
13
0
0
0
Ilya K.
IK
Ilya K.
03/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great tool for understanding user feedback

This is the only software that provides complete visibility of user feedback with automatic classification / topic extraction from individual reviews and support queries. It has a straightforward interface; the onboaridng process was quite straightforward, and it is used regularly by a few dozen people in our organisation.
Hari K.
HK
Hari K.
03/01/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Its very good tool to capture details

With Early customer feedback , we can take corrective action
Kevin D.
KD
Kevin D.
02/29/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Comprehensive Insights to Understand Users

1. Really supportive integration/implementation process. The unitQ team responds quickly and is always open to feedback 2.Combinging external and internal data sources 3. Continuous improvement of the product 4. Provides a lot of data and meta data to help segment trends

About

Contact

HQ Location:
Burlingame, California

Social

@unitqsoftware

What is unitQ?

unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly what to prioritize — before your KPIs move. Built on six purpose-built products in one platform, unitQ gives organizations everything they need to detect issues the moment they emerge, understand their business impact, benchmark quality against competitors, evaluate every support interaction, uncover qualitative insight at scale, and act on what customers are saying across social — all from a single source of truth. The result: product, engineering, CX, and leadership teams stop working from fragmented tools and different versions of customer reality — and start making faster, more confident decisions grounded in what customers are actually experiencing right now. The products millions of consumers love every day — including Pinterest, Adobe, PayPal, and Bumble — trust unitQ to close the gap between what customers experience and what companies know about it.

Details

Year Founded
2018
Website
unitq.com