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unitQ

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48 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

35
13
0
0
0

unitQ Reviews

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Profile Name
Star Rating
35
13
0
0
0
Andrii Y.
AY
Andrii Y.
02/26/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Unitq help me to quckly understand that we have a critical problem and also defined the root cause

I like UnitQ integration with Slack because I can quickly follow the link and check what the issue is
GS
Gabe S.
02/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy path to uncover insights on your company and competitive landscape

- Intuitive and easy to use UI - Leveraging power of AI to unpack insights quickly - Depth and breadth of insights that can drive action - Excellente client service
Verified User in Computer Software
AC
Verified User in Computer Software
02/19/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Most Robust & Powerful User Insights Platform

-Extremely easy to connect data sources and get started with feedback quickly -Real-time insights and alerts help us catch user quality issues quickly -Very detailed tagging and contextual categorization -The team is very responsive to feedback and improvements -Internal unitQ score provides a useful metric to normalize sentiment/performance across all sources

About

Contact

HQ Location:
Burlingame, California

Social

@unitqsoftware

What is unitQ?

unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly what to prioritize — before your KPIs move. Built on six purpose-built products in one platform, unitQ gives organizations everything they need to detect issues the moment they emerge, understand their business impact, benchmark quality against competitors, evaluate every support interaction, uncover qualitative insight at scale, and act on what customers are saying across social — all from a single source of truth. The result: product, engineering, CX, and leadership teams stop working from fragmented tools and different versions of customer reality — and start making faster, more confident decisions grounded in what customers are actually experiencing right now. The products millions of consumers love every day — including Pinterest, Adobe, PayPal, and Bumble — trust unitQ to close the gap between what customers experience and what companies know about it.

Details

Year Founded
2018
Website
unitq.com