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unitQ

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48 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

35
13
0
0
0

unitQ Reviews

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Profile Name
Star Rating
35
13
0
0
0
AB
Amanda B.
02/15/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

UnitQ has been a game-changer for our international support team

The quality monitors & alerts are instrumental to keeping us aware of what's happening on our multi-platform and international support team. It helps us provide actionable and quantiative data to our product teams.
L B.
LB
L B.
02/15/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A game changer for CX and all teams

How easy it is to detect a bug or a new trending issue
Nicholas M.
NM
Nicholas M.
02/14/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Customer Experience Analyst

For me, unitQ has been extremely helpful in gathering VOC data or researching ongoing errors within our product. I enjoy using the alerting system, and the feature has helped our team proactively resolve situations, mitigating potential risk.

About

Contact

HQ Location:
Burlingame, California

Social

@unitqsoftware

What is unitQ?

unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly what to prioritize — before your KPIs move. Built on six purpose-built products in one platform, unitQ gives organizations everything they need to detect issues the moment they emerge, understand their business impact, benchmark quality against competitors, evaluate every support interaction, uncover qualitative insight at scale, and act on what customers are saying across social — all from a single source of truth. The result: product, engineering, CX, and leadership teams stop working from fragmented tools and different versions of customer reality — and start making faster, more confident decisions grounded in what customers are actually experiencing right now. The products millions of consumers love every day — including Pinterest, Adobe, PayPal, and Bumble — trust unitQ to close the gap between what customers experience and what companies know about it.

Details

Year Founded
2018
Website
unitq.com