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unitQ

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48 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

35
13
0
0
0

unitQ Reviews

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Profile Name
Star Rating
35
13
0
0
0
Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
08/23/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

DK review

Provides quick analysis and summaries of information i need. Easy to track specific topics
Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
08/23/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Useful insights more efficiently

Ability to see many customer verbatims in one location, categorized into buckets. More efficient review of what customers are saying.
Tamila P.
TP
Tamila P.
05/22/2024
Validated Reviewer
Review source: Organic

UnitQ is a must have tool for every organization

What is most helpful about UnitQ? Its automatic analysis and categorization of user feedback. This time-saving feature allows us to prioritize critical issues and address them promptly. The sentiment analysis is particularly impressive, providing valuable insights into customer satisfaction. Collaboration is seamless with UnitQ, efficient cross-team communication. They are always available to address our questions and concerns, going above and beyond to ensure we maximize the platform's potential and achieve our feedback management goals.

About

Contact

HQ Location:
Burlingame, California

Social

@unitqsoftware

What is unitQ?

unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly what to prioritize — before your KPIs move. Built on six purpose-built products in one platform, unitQ gives organizations everything they need to detect issues the moment they emerge, understand their business impact, benchmark quality against competitors, evaluate every support interaction, uncover qualitative insight at scale, and act on what customers are saying across social — all from a single source of truth. The result: product, engineering, CX, and leadership teams stop working from fragmented tools and different versions of customer reality — and start making faster, more confident decisions grounded in what customers are actually experiencing right now. The products millions of consumers love every day — including Pinterest, Adobe, PayPal, and Bumble — trust unitQ to close the gap between what customers experience and what companies know about it.

Details

Year Founded
2018
Website
unitq.com