It has a very native UX and UI, which makes it easy to get onboarded and quickly feel comfortable using it. The functionality is great overall. I especially like the visualization of the logic and how clearly the questions are connected.

I use Survicate to obtain NPS scores from our customers and I really like its ease of use. It integrates directly and seamlessly with our Zendesk usage. The team at Survicate is also very good and quick at resolving any questions or issues that arise, which is rare. Survicate works silently and automatically in the background for us. The initial setup was also very easy with little to no coding required.

This tool has been a great help in our customer support department. Distribute, analyze and Act on feedback, has provided us with increase in survey responses, Helped us analyze and place the information into graphs and reports, and made it a lot earsier to pin point areas where we have had to work