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Support Fusion

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5 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2025

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Support Fusion Reviews

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Verified User
G
Verified User
08/17/2026
Validated Reviewer
Review source: Organic

Seamless Integration, Hands-On Support

I use Support Fusion for its integration capabilities between our application and our customer's ITSM platforms using ServiceNow. I like that it provides hands-on support and flexibility, which is really helpful for end-to-end ticket integration. The setup was seamless, and we weren't left to our devices to figure out integration.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
07/14/2026
Validated Reviewer
Review source: Seller invite

Exceptional Leadership Support and Flexible Integration

Support Fusion's flexibility in its integration with our platform and the support by their leadership have been exceptional. Leadership has always been quick to respond, collaborate, and even implement new functions we required.
Michael B.
MB
Michael B.
Systems Operations Director at Charles Square
07/07/2026
Validated Reviewer
Review source: Organic

Zero-Code Simplicity with Exceptional Support

I use Support Fusion to integrate our PSA solution with a large client, creating parity between our desks. I like the simplicity of rollout, especially as it's a zero code solution. The support and attentiveness of Greg and his team are spectacular. They bent over backwards to join meetings even during unsocial hours without complaint, and they patiently supported us at every step of the deal.

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HQ Location:
Melbourne, AU

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What is Support Fusion?

Support Fusion is a technology company specializing in providing comprehensive customer support solutions. Their offerings include help desk software, customer relationship management (CRM) tools, and multi-channel support services designed to enhance user experience and streamline operations for businesses. The company focuses on delivering customizable solutions that cater to the specific needs of various industries, ensuring efficient communication and problem resolution for customers. With a commitment to innovation, Support Fusion aims to improve customer satisfaction and operational efficiency through its advanced support technologies.

Details

Year Founded
2025