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Sogolytics

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88 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2013

Profile Name

Star Rating

72
12
2
1
1

Sogolytics Reviews

Review Filters
Profile Name
Star Rating
72
12
2
1
1
FG
Fabio G.
08/04/2022
Validated Reviewer
Review source: Organic

Feature rich and easy to use

Data security is very important to me and the support is very kind and fast.
Adika  S.
AS
Adika S.
Digital Marketing Specialists en Shopee
07/26/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

With solutions that improve consumer satisfaction.

Me SoGoSurvey is a great tool that allows you to: Automate data collection and analysis, and identify trends, demands and customer behaviors. Through APIs, you can collect automated feedback. By closing the loop with an integrated case management solution, you can increase customer retention. It provides you with useful information such as sentiment analysis and segmentation.
Craig S.
CS
Craig S.
07/20/2022
Validated Reviewer
Verified Current User
Review source: Organic

Excellent service that we have been using for a few years now.

We find SoGoSurvey simple to use and full of features allowing us to do any kind of survey that we need to do whether a simple questionaire or a multi-level feedback form. We continue to be impressed by the ability to produce our surveys in a variety of formats whether it be a targeted mailshot or embedding into our website along with other options. We currently supply our participants with a direct hyperlink to our various forms and questionnaires along with using the embedded feature for when we want to capture information from people visiting our website or for when we run a conference. We also really like the way the system is being constantly updated with new features and support is excellent with them replying to any emails we have sent them within the hour if not within minutes of being sent. Gives us great confidence in this platform! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to anyone out there.

About

Contact

HQ Location:
Herndon, VA

Social

@Sogolytics

What is Sogolytics?

Sogolytics is a comprehensive feedback management platform that specializes in helping organizations collect, analyze, and act on customer and employee insights. With tools for surveys, data analytics, and reporting, Sogolytics enables businesses to enhance their decision-making processes and improve overall satisfaction. The platform supports various methodologies, including Net Promoter Score (NPS), customer satisfaction (CSAT), and employee engagement surveys, making it a versatile solution for organizations aiming to drive growth through actionable feedback. For more information, visit their website at https://www.sogolytics.com/.

Details

Year Founded
2013