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SmartCustomer

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77 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2006
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SmartCustomer

77 reviews

SmartCustomer is a comprehensive review management platform designed to help businesses collect, monitor, and distribute customer reviews effectively. By leveraging authentic feedback, companies can enhance their online presence, build trust with potential customers, and drive sales growth. Key Features and Functionality: - User-Friendly Dashboard: An intuitive interface that simplifies the process of managing reviews across multiple channels. - Automated Review Collection: Streamlined tools to gather customer feedback efficiently, increasing the volume of reviews. - Integration with E-commerce Platforms: Seamless compatibility with major e-commerce systems for effortless implementation. - Google Review Partner: As an official Google Review Partner, SmartCustomer ensures that reviews are automatically pushed to Google Seller Ratings, enhancing visibility. - Performance Analytics: Comprehensive insights into customer sentiments and competitive analysis to inform business strategies. Primary Value and Solutions Provided: SmartCustomer empowers businesses to harness the power of genuine customer reviews, fostering trust and credibility among potential clients. By effectively managing and showcasing positive feedback, companies can improve their online reputation, attract more purchase-ready leads, and ultimately boost sales. The platform's integration with Google services further amplifies visibility, ensuring that businesses stand out in search results and advertising campaigns.

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Star Rating

59
11
4
1
2

SmartCustomer Reviews

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Profile Name
Star Rating
59
11
4
1
2
Lane A.
LA
Lane A.
07/06/2022
Validated Reviewer
Verified Current User
Review source: Organic

Love the Functionality

I'm a huge fan - I moved our review business to Sitejabber and am now seeing significantly more reviews than ever before. They have a strong stable of widgets for our websites, their servicing team is responsive, and the functionality to build reviews on ALL secondary review sites is a huge benefit that I don't see anyone else in the space offering.
America C.
AC
America C.
Senior Director Marketing Strategy
06/27/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Sitejabber helps us grow as a company

It has many functions and tools, the one that I liked the most is the option that the program gives us to show our reviews on different portals. As our website, social networks, web portals, in the sale of our products and more. The fact that it is associated with Google review is perfect to be able to position our website at the top of the search engine. It also allows you to track participants, being able to ask them for reviews and have access to their performance and participation.
Nebojsa T.
NT
Nebojsa T.
05/17/2022
Validated Reviewer
Review source: Organic

SiteJabber is a game-changer for your business.

I use SiteJabber as both an individual and business user, as a representative of my company. Personally, I like to see how I progress as a reliable reviewer, and how many views I get per review. From a business perspective, we are grateful that SiteJabber team always has the time for us. It's hard to talk about what you like without comparing SiteJabber to its main competitor. I'd just say, SiteJabber is all that its main competitor is not.

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HQ Location:
Menlo Park, CA

Social

@_smartcustomer

What is SmartCustomer?

Founded in 2006, SmartCustomer is a leading reviews platform that helps businesses elevate their online reputation and visibility. Over 60K brands use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

Details

Year Founded
2006