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Simplydesk

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6 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
1994

Profile Name

Star Rating

5
2
0
0
0

Simplydesk Reviews

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Profile Name
Star Rating
5
2
0
0
0
Jose Gerardo R.
JR
Jose Gerardo R.
Customer Service Manager
05/27/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlined Our IT Support — Great Tool for Growing Teams

What stood out to me the most is how intuitive the interface is — it didn’t take long for our team to get up and running. The ticketing system is smooth, especially with the automatic routing and SLA alerts. I also really liked the asset management module
Verified User in Computer Software
UC
Verified User in Computer Software
05/25/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best service desk software for long term use in business.

SimplyDesk is most reliable and stable service desk software meeting with customer requirements.
AP
Aurore P.
02/12/2025
Validated Reviewer
Review source: Organic
Translated Using AI

Efficient Helpdesk Tool, ITSM

SimplyDesk stands out for its intuitive interface and ease of use, allowing for quick adoption. I particularly appreciate the efficient management of tickets and IT assets, which saves us valuable time on a daily basis. The customer support is also very responsive and always attentive to our needs. Finally, the fact that it is a French software adds real value in terms of proximity and compliance with local standards.

About

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HQ Location:
LYON, FR

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What is Simplydesk?

Simplydesk is a cloud-based software platform that specializes in IT service management and helpdesk solutions. Designed to simplify the management of IT assets and services, Simplydesk offers features like ticket management, asset tracking, and incident reporting. Aimed at enhancing operational efficiency, it provides a user-friendly interface conducive to both small and large enterprises. The platform supports automation of routine tasks, thereby improving response times and service quality.

Details

Year Founded
1994