ShipBob

Show rating breakdown
122 reviews
  • 2 profiles
  • 4 categories
Average star rating
3.7
Serving customers since
2014
Profile Filters

All Products & Services

Profile Name

Star Rating

70
22
2
2
26

ShipBob Reviews

Review Filters
Profile Name
Star Rating
70
22
2
2
26
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
04/22/2025
Validated Reviewer
Verified Current User
Review source: Organic

Perfect to help scale your business

We've found that our orders are consistently out on time (UK warehouse only at this stage), sometimes even going above and beyond, with orders being picked outside cutoff. Our account manager Ann, is easy to reach out to, and when things do go wrong which inevitably does happen in warehousing, we get good visibility for the path to improve. I like the interface, its clean and easy to understand. We've been at Shipbob 3 years now, and have only improved and grown together. It's easy to implement (think turnkey solution) and if you want to add more markets, they are all very helpful in that process. I use Shipbob daily for reference.
Faith R.
FR
Faith R.
Operations ManagerMid-Market (51-1000 emp.)
04/15/2025
Validated Reviewer
Review source: Organic

Great Experience After 5+ Years

ShipBob's platform is easy to use and provides insightful information. Their support team is always super responsive and our CSMs have been very supportive with anything we need. Their analytics dashboard is also really insightful. Their SOPs are also clearly outlined in their help center.
DF
Dawn F.
ManagerSmall-Business (50 or fewer emp.)
04/11/2025
Validated Reviewer
Verified Current User
Review source: Organic

Customer Service is great

Savi is the best account rep. She always helps when issues arise

About

Contact

HQ Location:
Chicago, IL

Social

What is ShipBob?

ShipBob helps ambitious brands reach a higher fulfillment standard with the industry’s only true full-stack platform, so brands can grow profitably and deliver the customer experience that earns the next order. ShipBob makes this higher standard possible through one connected operating model, bringing together proprietary technology, live operational intelligence, and the largest fulfillment network to continuously coordinate decisions and execution as business needs change. Brands can confidently pursue their next channel, market, or surge in demand, with fulfillment built for where they’re growing.

Details

Year Founded
2014
Website
www.shipbob.com