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SeamlessDesk

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3 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.7
Serving customers since
2016

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SeamlessDesk Reviews

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Profile Name
Star Rating
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2
1
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Samuel G.
SG
Samuel G.
Arquitecto de datos en everis
09/04/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Seamless Desk helps us respond in a timely and personalized manner

SeamlessDesk is a platform to provide technical assistance quickly with the help of tickets. What I like most is its integration with TeamViewer to be able to provide desktop support to customers. It has a solution portal that includes all the agents and shows a graph of the tickets that have been resolved for days, to measure our productivity.
DH
Damian H.
Ingeniero de soporte en NETA Training
08/07/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

SeamlessDesk is a support service to attend the tickets in a timely manner

SeamlessDesk Help Desk has important features to offer technical assistance service. What I like most about this application is its simplicity to send and track tickets on its platform. It has a panel to send instant notifications when requesting a request. I also like their option to send automatic responses so that customers always feel that they are being provided with a guaranteed service.
Brian E.
BE
Brian E.
Technology Officer at Axon Displays
11/13/2018
Validated Reviewer
Review source: Seller invite

Good help desk solution with standard features

It gives a good option for creating a help desk and managing your tickets easily.

About

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HQ Location:
Las Vegas, US

Social

@seamlessdesk

What is SeamlessDesk?

SeamlessDesk is a comprehensive help desk software solution designed to enhance the efficiency of support teams in various businesses. With its intuitive interface and robust set of features, SeamlessDesk aims to streamline the process of managing support tickets, facilitating effective communication between businesses and their customers. The platform includes tools for ticket management, automation, asset management, and reporting, among others, which can significantly improve response times and customer satisfaction.Whether you're part of a small business or a large enterprise, SeamlessDesk offers customizable options that can be tailored to your specific operational needs. The software is designed to be user-friendly, ensuring a smooth adoption curve for new users and allowing teams to start improving their customer support processes right away.

Details

Year Founded
2016