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ScorebuddyCX

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835 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
614
188
24
4
5
Barbie T.
BT
Barbie T.
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Scorebuddy is a great tool for improving everyones life and making everything easier for everyone.

Scorebuddy helps us to track the audit of our call and see the areas where we need to change or improve in a certain call and it helps us better our next calls moving forward. It also let us keep us track our scores on each of every call we have.
Mary Joice D.
MD
Mary Joice D.
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Call Progress Report

it helps me identify which of my call handling to improved and that needs to focus on
Jasmin D.
JD
Jasmin D.
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Score buddy: User-Friendly, Easy to Learn, with Simple Built-In Reporting

Score buddy is so user friendly. It is easy to learn and very easy to navigate the system. The built-in reporting functions are ideal and simple.

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HQ Location:
Dublin

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What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001