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ScorebuddyCX

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807 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
589
185
24
4
5
Chris John C.
CC
Chris John C.
02/25/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Clear Insights on What to Improve

I was able to review the information and clearly see what I need to improve.
PF
Patricio F.
02/25/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Flexible Customization for Scorecards That Match Our Process

The customization options make it easy for teams to build scorecards that actually reflect their processes.
MP
Minniehart P.
PCI Compliance Specialist at KMC Solutions
02/25/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Scorebuddy Makes Quality Monitoring Simple and Efficient

Scorebuddy is easy to use and provides a simple, intuitive interface that makes quality monitoring more efficient. It allows users to navigate effortlessly through scorecards, track performance trends, and review evaluations without confusion. Its user‑friendly design helps save time, reduce errors, and stay focused on improving customer interactions, ultimately supporting excellent customer service.

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HQ Location:
Dublin

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What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001