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ScorebuddyCX

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4.5 out of 5 stars
834 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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ScorebuddyCX

834 reviews

ScorebuddyCX is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.

Profile Name

Star Rating

613
188
24
4
5

ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
613
188
24
4
5
Mary Joice D.
MD
Mary Joice D.
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Call Progress Report

|ScorebuddyCX
it helps me identify which of my call handling to improved and that needs to focus on
Jasmin D.
JD
Jasmin D.
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Score buddy: User-Friendly, Easy to Learn, with Simple Built-In Reporting

|ScorebuddyCX
Score buddy is so user friendly. It is easy to learn and very easy to navigate the system. The built-in reporting functions are ideal and simple.
Mae .
M
Mae .
03/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Monitor progress in call audit

|ScorebuddyCX
I was able to monitor my progress in my call audit

About

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HQ Location:
Dublin

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What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001