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Salesforce

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4.5 out of 5 stars
97,112 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999

Featured Products

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Agentforce Sales (formerly Salesforce Sales Cloud)

25,873 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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Agentforce Service (formerly Salesforce Service Cloud)

7,358 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Salesforce Agentforce

1,202 reviews

Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7.

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Slack

39,261 reviews

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

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Salesforce Reviews

Review Filters
Profile Name
Star Rating
66980
24445
4256
875
557
CA
Chloe A.
08/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simple, Intuitive, and Powerful—Screen Sharing Makes Collaboration Easy

|Slack
Slack is a simple and intuitive tool with several features that are very useful in our company.One of its most valuable features is Screen Sharing, which allows users to share their screens with others during meetings.This makes it easier to collaborate and work together more effectively.
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
08/05/2026
Validated Reviewer
Review source: Thank You page

Really Easy to Use for Case-Specific Channels

|Slack
IS REALLY ESASY TO USE AND IT ALSO ALLOWS TO KEEP CHANNELS WITH THOSE DIRECTLY INVOLVE IN A SPECIFIC CASE
Verified User in Retail
AR
Verified User in Retail
08/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Slack Account Management ruining overall experience

|Slack
Tool itself is fine but most of the capabilities touted by Slack go unused by most end users; thus you're over paying for the functionality to go unused. But overall the tool is OK, integrations plenty.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM