Retreiver offers a very straightforward service, handling all aspects of retrieval, storage, and new employee onboarding. They've thought of every step of the process, have excellent communication around any issues, and do so at a fantastic value. We were able to start using them within a day or two of making our decision and have used to them to handle all of our hardware needs for the year. I would highly recommend.

This is such an easy platform that takes a lot of awkward back and forth out of retrieving equipment from terminated employees or folks needing a replacement device! Not only is it quick and easy to order a box, customer support is very responsive and has resolved the very few issues I've had within the same day they are raised. We use this often and are appreciative of the quick set up!

I discovered Retriever by chance when we urgently needed to recover a laptop from a remote employee. Now, two years later, we rely on them for all our machine deployment, retrieval, and refurbishing needs. Working with Retriever has been incredibly straightforward—they set up a shared Slack channel with us and always respond promptly to any questions or urgent requests. Just today, they truly went the extra mile. We had an employee whose laptop failed on her very first day, and we needed to get her a replacement as soon as possible. My colleague and I were discussing how we only had old machines in storage, which were slated for recycling, and that shipping a new device would take too long. At that moment, the Retriever representative jumped in and offered to go to the store, purchase a new machine, set it up, and ship it out for overnight delivery. I hadn’t expected Retriever to offer this kind of service, but it turned out to be exactly what we needed. I’m genuinely grateful we found Retriever. They have far surpassed any expectations I had at the start.