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Raaft
3 reviews
- 1 profiles
- 1 categories
Average star rating
5.0
Serving customers since
2018
Raaft Reviews
RM
Russell M.
Hassle-free churn tracking and prevention
I love that after initial setup Raaft runs in the background automatically saving our customers from churn.
The ability to set our own paths to send churned users down, and sign-post materials and tactics to retain them is very useful at producing a positive ROI in our business.
LF
Luisa Salcedo f.
Understanding why clients leave allowed us to make necessary improvements
I appreciate Raaft's user-friendly interface, analytics and insights from customer feedback, and seamless integration with other platforms that make it easy for our SaaS to collect and analyze churn-customer feedback, so we can use it to improve our flows
CP
Costas P.
Great leading indicator reveals customers who are "about to churn", so we can try to save them.
The personal assistance we received when first signing up was game-changing. It required customizing our CRM (Hubspot) and the Raaft team helped us implement everything at no additional cost. They've been just as helpful anytime we've asked anything of them for the past 1.5 years since!
About
What is Raaft?
Raaft is a software platform designed to help businesses retain their customers by providing actionable insights into customer satisfaction and churn. It offers tools for gathering customer feedback, analyzing engagement trends, and predicting potential customer departures. The platform aims to enhance user retention by allowing businesses to address concerns proactively and optimize the customer experience.
Details
Year Founded
2018
Website
www.raaft.ioHunting for software insights?
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