It records calls very efficiently, noting down the most accurate details and clearly separating the information by the different parties/people on the call.

Proshort has completely changed how I handle customer conversations in a pre-sales role. I no longer have to worry about taking notes during discovery or demo calls, which allows me to stay fully engaged with the customer. Every call is recorded, so I can easily go back and revisit specific moments whenever needed. One of the biggest advantages is the automated summaries generated both before and after meetings. These summaries help keep context fresh in my mind, especially when juggling multiple accounts, and make it easy to prepare for follow-ups without rewatching entire recordings. Proshort also aggregates insights across meetings, which is incredibly valuable for identifying what messaging is working, what isn’t, and where new features or solutions need to be positioned. As a solutions consultant, this helps me spot recurring customer pain points and understand how competitors are being used across different conversations. The Salesforce integration is seamless — mapping calls to the right accounts and accessing all relevant details in one place is straightforward and saves a lot of manual effort. I’ve also set up Proshort agents to automatically generate proposal drafts directly from client conversations, which has significantly reduced turnaround time and improved consistency.

I love how Proshort breaks down every detail of the call and precisely maps performance against the KPIs.