Pragyaa
- 4 profiles
- 3 categories
All Products & Services
SmartConnect: Use the power of Conversational Voice AI to enhance customer experience and optimise voice operations. Highly customisable for multiple use cases SmartConnect can handle 70-80% of generic Voice calls and generic queries, while still have an option for complex queries and high value calls to be routed to experts.
• Actionable Insights: Use VoiceLens AI Powered Voice Analytics solutions to really " to your customers and drive actionable insights • Plug & Play Solution: Plug & Play AI Solution, that is asset light to run and maintain Review up to 100% of voice interactions to unlock the real value of this dataset • Replicate best practices and ensure compliance: Replicate what your best agents do best • Improve Customer Experience, First Call resolutions, Improve Upsell/ Cross Sell, promote customer loyalty, Enhance compliance, identify risks. Need for VoiceLens • Enterprise Voice Data (for e.g. Customer care Voice call recordings) are key data sets for customer centric enterprises to get key insights about their business and customer. • Traditionally Voice data has been difficult to get any insights from as voice data has been difficult to process and scale. • Requirement to Deep mine your voice data for sentiment, reasons for calls, day/ dates, organization names, phone numbers, registration numbers, key phrases, and other entities for actionable insights. • Multiple languages supported at customer interface that needs to analyzed.
HrLens: Use HrLens to automate capture of interview transcripts and one click upload to organisations online documentation systems. Comes with industry leading automatic speech recognition (ASR) & with integration capabilities to key interfaces and apis. Core Use Case: HR professionals spend huge amount of their time doing interviews and exit interviews of candidates and employees. Besides the time spent on actual interviews, HR professionals need to spend similar or more time on documentation post the interviews. It also leads to issues of information getting left out or manual errors. HrLens automates end to end process of capturing interview transcripts & key highlights with high level of accuracy, in a very intuitive and easy to use way.
Highly Accurate ML based Prediction models for various use cases: - Appointments Show/ No-Show - Bookings Show/ No-Show - High Value (purchase/propensity) customers - Churn prediction, fraud detection - Forecasting financial metrics and sales - Inventory optimization Plug-&-Play & Highly Configurable
Pragyaa Reviews
Neil N.
Slim, Agile and futuristic AI
About
What is Pragyaa?
Pragyaa is an AI-driven platform focused on transforming organizational learning and development. It leverages advanced artificial intelligence technology to deliver personalized and data-driven learning experiences. Pragyaa offers tools and solutions designed to enhance skills, boost productivity, and drive business performance through innovative learning methodologies. The platform aims to align with organizational goals and cater to diverse learning needs, ensuring effective and efficient training outcomes.
