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PIDAS

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4.0 out of 5 stars
2 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.0
Serving customers since
1987

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Star Rating

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PIDAS Reviews

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Ayush J.
AJ
Ayush J.
Student at Jaypee University of Engineering and Technology | Research Intern @Orison
07/31/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good solution for efficient work flow

|trueAct
Last month we got the training to learn this software which is so easy to understand. Earlier we have to switch between differnet screens but trueAct's interface is so well-implemented that navigating becomes so much time saving. Talking about features, It automatically identifies customer profiles based on their history. Working with this tool since last one month, Our team now finishes the same tasks in half day which earlier requires more than one working day. While technical support is so good, kind and helping.
Muhammad S.
MS
Muhammad S.
I am a customer service specialist, writer, Social media Marketer, Telemarketer
03/13/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy and Clearly

|trueAct
We've been using the product for three months and are quite pleased with it. Because of the well-organized screen, we can now spot problems three days faster. For the agents, it's simple to implement, train, and manage. The vendor's support is excellent, and you will always receive a prompt and kind response.

About

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HQ Location:
Dübendorf, Zurich, Switzerland

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What is PIDAS?

PIDAS is a customer service specialist company that focuses on enhancing customer engagement through digital transformation and innovative IT solutions. They offer a range of services including service automation, IT outsourcing, and customer journey management. With a strong emphasis on combining technology with customer service, PIDAS helps businesses improve customer interactions and operations. The company's approach leverages intelligent automation and AI-driven solutions to optimize customer support and IT service management.

Details

Year Founded
1987