I love the convenience of being able to bring my work with me when traveling. When I was at a conference out of state, my team was struggling to fix a report that couldn't wait, and I was able to remotely log in while at the conference and help them, which took the stress off them while I wasn't physically available. The travel aspect makes the biggest difference for our staff. Our doctors can go home and work on notes instead of staying at our hospital finishing at all hours, and it also lets me fix issues when they occur, which takes pressure off my team and helps solve a problem before it becomes a bigger one. I feel like it is very reliable and easy to use. It is very user friendly with great customer service. When I contacted them via chat to help change some of the contacts in our profile, the person was so patient and walked me through it step by step. We only use the mobile access feature, and the reliability and speed have been amazing. The initial setup was very simple and user friendly.

ISL is a very simple to use powerful application that allows me to access a remote largely unmanned site.

Access to devices that are not on our network is a huge benefit and advantage. Allows us to maintain and patch computers no matter where they are.