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Otter

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.3
Serving customers since
2016

Profile Name

Star Rating

5
2
0
1
2

Otter Reviews

Review Filters
Profile Name
Star Rating
5
2
0
1
2
nikole k.
NK
nikole k.
01/14/2026
Validated Reviewer
Verified Current User
Review source: Organic
Austin N.
AN
Austin N.
12/08/2025
Validated Reviewer
Review source: Organic

Streamlined Sales Tracking with Seamless Integration

I really love being able to track all my sales in one place with Otter Restaurant Operating System (rOS). It's great for tracking my restaurant analytics and monitoring both online and in-store sales. I also find it very convenient to mark an item as sold out across all platforms directly from the Otter POS. The initial setup was very simple and really straightforward. Additionally, I appreciate the integration services it offers for third-party platforms, and I use Otter for managing marketing promos on Uber Eats and DoorDash, as well as automated responses for Google Reviews.
Jon S.
JS
Jon S.
11/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

Delivery service integration good idea – amateurish platform

We used Otter for just under a year. We were a single BBQ store with both a takeout business and catering business (large trays of food ordered in advance). We were attracted to Otter’s integration with all the delivery services and the separate catering online store front. At lower price point than some of the alternatives we thought it was a good fit for our small business.

About

Contact

HQ Location:
Los Angeles, US

Social

@Bricks_AI

What is Otter?

Otter is a comprehensive platform designed to streamline and enhance restaurant and food delivery operations. With tools tailored for order management, it consolidates multiple delivery services into a single, manageable system, helping businesses efficiently handle incoming orders, track performance metrics, and optimize operations. Otter's solutions aim to reduce errors, increase order accuracy, and improve customer satisfaction. The platform is suitable for restaurants aiming to simplify their online delivery processes and improve service efficiency.

Details

Year Founded
2016