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Otter

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11 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.5
Serving customers since
2016

Profile Name

Star Rating

6
2
0
1
2

Otter Reviews

Review Filters
Profile Name
Star Rating
6
2
0
1
2
Jon S.
JS
Jon S.
11/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

Delivery service integration good idea – amateurish platform

We used Otter for just under a year. We were a single BBQ store with both a takeout business and catering business (large trays of food ordered in advance). We were attracted to Otter’s integration with all the delivery services and the separate catering online store front. At lower price point than some of the alternatives we thought it was a good fit for our small business.
DS
DANIEL S.
07/26/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Orders are automatically fetched from several sources

Otter’s strongest suit is the third-party delivery solution. It is convenient for me to have Grubhub, DoorDash, Uber Eats, and others all to go straight into the system rather than having to manually input the orders.
Leonard M.
LM
Leonard M.
05/14/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Overall, they provide good software to help you manage all your sales channels through one tablet.

The fact that I can have Grubhub, DoorDash, Uber Eats, and chownow orders all come through the same tablet and printer. Very convenient.

About

Contact

HQ Location:
Los Angeles, US

Social

@Bricks_AI

What is Otter?

Otter is a comprehensive platform designed to streamline and enhance restaurant and food delivery operations. With tools tailored for order management, it consolidates multiple delivery services into a single, manageable system, helping businesses efficiently handle incoming orders, track performance metrics, and optimize operations. Otter's solutions aim to reduce errors, increase order accuracy, and improve customer satisfaction. The platform is suitable for restaurants aiming to simplify their online delivery processes and improve service efficiency.

Details

Year Founded
2016
Website
tryotter.com