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osTicket

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45 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2015

Profile Name

Star Rating

29
13
3
0
0

osTicket Reviews

Review Filters
Profile Name
Star Rating
29
13
3
0
0
Verified User in Education Management
IE
Verified User in Education Management
09/10/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great open source software

It is insanely easy to use, very intuitive, and is scalable for any industry
Verified User in Education Management
GE
Verified User in Education Management
08/07/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

osTicket is a excellent ticket manager for growing companies

Opensource. There is a growing community giving support to the software and is easy to configure on our server.
Jorge C.
JC
Jorge C.
07/09/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple ticket creation tool

The company in which I work is responsible for providing technical support in the area of telecommunications so we need to have a tool that allows our customers to create tickets with their requests. osTickets fully complies with this task, allows our customers to create tickets and through them we can respond to their requests and solve it. osTicket is an interesting tool because even though it is free, it allows you to customize the software according to the needs of the company.

About

Contact

HQ Location:
Roma, Italy

Social

@osTicket

What is osTicket?

osTicketosTicket (https://osticket.com/) is a widely-used open source support ticket system that efficiently manages, organizes, and archives all your customer support requests and responses in one central location. Renowned for its simplicity, osTicket offers an easy-to-use web-based customer support platform that helps streamline ticket submissions and improve the resolution process. It features robust functionalities such as custom fields, automated responses, rich text HTML, ticket filters, and dashboard reports. Perfect for businesses of all sizes, osTicket aims to enhance customer satisfaction by providing a systematic, easy-to-navigate, and scalable ticketing system that adapts to the growing needs of various businesses.

Details

Year Founded
2015
Website
osticket.com