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osTicket

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45 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2015

Profile Name

Star Rating

29
13
3
0
0

osTicket Reviews

Review Filters
Profile Name
Star Rating
29
13
3
0
0
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
08/26/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Decent Solution!

I like the email integration along with the assignments. Its very easy to identify a client and who needs to work on the ticket.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
06/17/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great System!

It works well among different departments.
Adam J.
AJ
Adam J.
04/22/2021
Validated Reviewer
Verified Current User
Review source: Organic

OS Ticket is my rock

It is easy to learn and does what you expect it to without any difficult learning curved.

About

Contact

HQ Location:
Roma, Italy

Social

@osTicket

What is osTicket?

osTicketosTicket (https://osticket.com/) is a widely-used open source support ticket system that efficiently manages, organizes, and archives all your customer support requests and responses in one central location. Renowned for its simplicity, osTicket offers an easy-to-use web-based customer support platform that helps streamline ticket submissions and improve the resolution process. It features robust functionalities such as custom fields, automated responses, rich text HTML, ticket filters, and dashboard reports. Perfect for businesses of all sizes, osTicket aims to enhance customer satisfaction by providing a systematic, easy-to-navigate, and scalable ticketing system that adapts to the growing needs of various businesses.

Details

Year Founded
2015
Website
osticket.com