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osTicket

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45 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2015

Profile Name

Star Rating

29
13
3
0
0

osTicket Reviews

Review Filters
Profile Name
Star Rating
29
13
3
0
0
Verified User in Computer Software
AC
Verified User in Computer Software
04/20/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

OS Ticket still working after 8 years

Its simple interface and easy to use We used osticket for our official ticket resolution since 2015
Verified User in Education Management
UE
Verified User in Education Management
04/19/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

The best ticketing ever

Os tickets were very useful as it is very fast and accurate
GG
Grant G.
07/04/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great open source ticketing solution, for use as an by an internal IT team

Simple layout and very easy to use, as well as setup and maintain. Also, open-source so plenty of support is available online both from the developers and third parties alike.

About

Contact

HQ Location:
Roma, Italy

Social

@osTicket

What is osTicket?

osTicketosTicket (https://osticket.com/) is a widely-used open source support ticket system that efficiently manages, organizes, and archives all your customer support requests and responses in one central location. Renowned for its simplicity, osTicket offers an easy-to-use web-based customer support platform that helps streamline ticket submissions and improve the resolution process. It features robust functionalities such as custom fields, automated responses, rich text HTML, ticket filters, and dashboard reports. Perfect for businesses of all sizes, osTicket aims to enhance customer satisfaction by providing a systematic, easy-to-navigate, and scalable ticketing system that adapts to the growing needs of various businesses.

Details

Year Founded
2015
Website
osticket.com