Fantastic value SaaS aimed at the printing industry, albeit it heavily US-centric, which has evolved well over the past few years, and now an a very usable point. The support team are generally extremely helpful and can achieve most of the hundreds of tweaks and improvements - I've requested (many of which have been long-term UI/UX bugs) and for FREE too! Using it every day helps with the back-end Admin side and there is a lot of scope if you know what you're doing... AND what you want from it. After 5 years of updates and continual changes (now at version 13.0) from my end, I've got it to be world-class and on a level with the better known SaaS.
The functionality of the software really streamlines the process flow for a print shop and saves manual time consuming tasks. The support is unmatched, when you need help there is someone always there to help.