When we first started with Innovations, our lab was in my basement. It’s hard to believe how far we’ve come since then, but the beauty of Innovations is that it grows with you—scaling seamlessly from a single workstation to a full production floor. One of the absolute highlights each year is the annual User Group Meeting, usually in Clearwater, Florida. It’s not just a conference—it’s like a family reunion for optical professionals. The Innovations staff aren’t just great at what they do; they genuinely care about our success. They’ve solved countless work tickets for us with precision and speed, and every time I see them in person, it feels like catching up with old friends who “get” the optical world on a deep level. For example, we are scheduled for an MEI machine installation, and Innovations went above and beyond. They assigned us a dedicated technician to be remotely available the same day as the MEI team—proactively ensuring perfect integration and zero downtime. That’s the kind of forward-thinking, customer-first approach you just don’t see everywhere. What I love most is that Innovations connects all of our machines, regardless of brand, breaking down the walls of proprietary systems and letting everything work together seamlessly. In short, Innovations isn’t just software—it’s the backbone of our operation. The people behind it are like family, and I couldn’t imagine running our lab without them.

The software is modular, so we only use what we need. As a small but growing company, it is imperative that our systems scale with the business. Innovations has done that at every milestone!

The layout is simple, easy to use and quick. Making everyday tasks easier