I signed up for a free trial and attempted to cancel it well before the deadline. However, Ocoya's cancellation button was completely broken and non-functional, making it impossible to terminate the trial. They then automatically charged my bank account and are now flatly refusing to issue a refund. This is an illegal "dark pattern" designed to trap users and steal their money, directly violating UK Consumer Rights and EU cross-border trading laws.Their support team sends automated templates and refuses to cooperate. If you are trapped in this same scenario, do not waste time begging them for a refund. Call your bank immediately and demand a Chargeback or Section 75 dispute for unauthorized billing due to a broken cancellation system. I have already formally reported Ocoya UAB to Action Fraud UK and the European Consumer Centre (ECC). Avoid this company at all costs!
NG
Nicolas G.
Productor multimediaSmall-Business (50 or fewer emp.)
What I liked most about Ocoya is how easy it makes the whole process of creating and scheduling content. In a single platform, I can generate texts with AI, design creatives, and have my posts ready for various social networks without wasting time jumping between tools. Additionally, the interface is quite intuitive, which makes even complex tasks feel quick and organized.
A marketing platform to help you create, schedule and analyse your content quicker. A platform to help you run and analyse your campaigns from one place.