It’s one of the most useful project management tools I use in my business. It allows my clients to add tasks, bugs, and other items without having to rely on email.

I find Backlog very helpful for tracking the status of unresolved issues and their updates from clients, as well as noting any client remarks. I appreciate how user-friendly and intuitive the UI is, which makes it easy for new users to track and monitor statuses. It's also very convenient that clients and users can register issues with remarks at their own schedule, which helps resolve issues efficiently. The initial setup was straightforward, and around 50 to 60 people use it without any difficulty or gaps in understanding.

I like Backlog's easy-to-access UX and great features that streamline the issues and product line for ticketing management. Updating tickets or assigning them to users is very quick, which is a huge plus. The initial setup was seamless and didn't require much manual effort.