Kept is built around the insight that employees don't stop mattering when they leave your company. They take a really unique approach to making sure employees and dependents know their health plan options (not just COBRA) and are otherwise well treated on their way out the door. And the Kept team is exceptionally responsive and helpful.
We love Kept and Topher's stellar service, quick response times, willingness for feedback, and lack of system issues. The fact that we don't have to think about anything with Kept means it's a great partnership. It was easy to get up and running with Kept, as Topher stayed very close as we ironed out any post-implementation winkles. Once we were set, it's been smooth sailing. We use Kept weekly and everything works as expected.
Some of the best things about Kept
- Modern interface: The UI/UX is far better than existing COBRA systems (which are painful to use)
- Customer Service: Fast response times with helpful information.
- Easy to Set Up: The setup process is simple.
- They continue to launch new features and improvements
- Kept helps COBRA eligible beneficiaries evaluate non-COBRA options (huge win for the former employees and our clients).
Kept also integrates with our BenAdmin platforms and finally, we like their compassionate approach to COBRA.
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