I really like being able to troubleshoot issues remotely using Remote Assist. I also appreciate how easily I can integrate it with Google Workspace for account provisioning and deactivation. The support team is consistently helpful whenever I have questions or submit feature requests, and the AI has made it much easier to search through everything and find what I need.

I use JumpCloud primarily for centralized user and device management, which solves several day-to-day IT management challenges. I really appreciate the device management and access control feature, as combining these into a single platform makes it much easier for me to manage users and devices without switching between multiple tools. The centralized administration simplifies the onboarding and offboarding process significantly, allowing us to provision or revoke access quickly without having to manually configure every device or application. The ease of deploying the initial setup of JumpCloud is another positive aspect for me.

It gives an overall IT management as well as the MDM. It gives great Integrations