

Infinitus AI agents provide end-to-end automation of payor, patient, and provider interactions that have traditionally required a phone call. They help automate, expedite, and simplify the time-consuming but critical conversational touchpoints that drive patient, clinician, and staff frustration and dissatisfaction. Infinitus' proven AI architecture combines multimodal, multi-model AI with a robust knowledge graph, a proprietary discrete action space, and human-in-the-loop guardrails to ensure data accuracy, safety, and support for healthcare organizations at scale.

Give your team the ultimate productivity boost with FastTrack, the enterprise-ready AI copilot from Infinitus. Shorten call times and increase productivity upwards of 25%.

Infinitus Systems offers a pioneering voice AI platform tailored for the healthcare industry, designed to automate complex and routine phone-based communications between patients, payors, and providers. By leveraging advanced artificial intelligence, Infinitus streamlines administrative tasks, enhances operational efficiency, and improves patient outcomes. Key Features and Functionality: - AI Voice Agents: Infinitus provides intelligent voice agents capable of conducting natural language conversations to handle tasks such as benefit verification, prior authorization, patient navigation, and medication adherence. - AI Copilots: The FastTrack™ AI copilot assists healthcare staff by navigating payor IVR systems, reducing hold times, and enabling parallel call processing, thereby boosting productivity without increasing headcount. - Comprehensive Integrations: The platform seamlessly integrates with existing systems like EHRs (e.g., Epic, Cerner) and CRMs (e.g., Salesforce), ensuring smooth incorporation into current workflows. - Safety-First AI Architecture: Infinitus employs a proprietary AI architecture with robust guardrails to prevent inaccuracies and ensure compliance with healthcare regulations, fostering trust among users. Primary Value and Solutions Provided: Infinitus Systems addresses the inefficiencies inherent in manual healthcare communications by automating time-consuming phone calls. This automation reduces administrative burdens, accelerates patient access to care, and enhances the overall patient experience. Healthcare organizations benefit from increased productivity, cost savings, and the ability to scale operations without additional staffing. By ensuring accurate and timely information exchange, Infinitus contributes to better patient adherence and outcomes.

Infinitus uses AI to automate the collection of healthcare data that has traditionally required manual telephone calls. Infinitus offers a suite of AI-powered solutions that help busy healthcare providers save time they would otherwise spend on hold with insurance companies, navigating lengthy IVRs, or even in long conversations with payor representatives.