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Infinitus Systems

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4 reviews
  • 3 profiles
  • 5 categories
Average star rating
3.9
Serving customers since
2019
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Infinitus AI Agents

4 reviews

Infinitus AI agents provide end-to-end automation of payor, patient, and provider interactions that have traditionally required a phone call. They help automate, expedite, and simplify the time-consuming but critical conversational touchpoints that drive patient, clinician, and staff frustration and dissatisfaction. Infinitus' proven AI architecture combines multimodal, multi-model AI with a robust knowledge graph, a proprietary discrete action space, and human-in-the-loop guardrails to ensure data accuracy, safety, and support for healthcare organizations at scale.

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AI copilot: FastTrack

0 reviews

Give your team the ultimate productivity boost with FastTrack, the enterprise-ready AI copilot from Infinitus. Shorten call times and increase productivity upwards of 25%.

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Infinitus Systems

0 reviews

Infinitus Systems offers a pioneering voice AI platform tailored for the healthcare industry, designed to automate complex and routine phone-based communications between patients, payors, and providers. By leveraging advanced artificial intelligence, Infinitus streamlines administrative tasks, enhances operational efficiency, and improves patient outcomes. Key Features and Functionality: - AI Voice Agents: Infinitus provides intelligent voice agents capable of conducting natural language conversations to handle tasks such as benefit verification, prior authorization, patient navigation, and medication adherence. - AI Copilots: The FastTrack™ AI copilot assists healthcare staff by navigating payor IVR systems, reducing hold times, and enabling parallel call processing, thereby boosting productivity without increasing headcount. - Comprehensive Integrations: The platform seamlessly integrates with existing systems like EHRs (e.g., Epic, Cerner) and CRMs (e.g., Salesforce), ensuring smooth incorporation into current workflows. - Safety-First AI Architecture: Infinitus employs a proprietary AI architecture with robust guardrails to prevent inaccuracies and ensure compliance with healthcare regulations, fostering trust among users. Primary Value and Solutions Provided: Infinitus Systems addresses the inefficiencies inherent in manual healthcare communications by automating time-consuming phone calls. This automation reduces administrative burdens, accelerates patient access to care, and enhances the overall patient experience. Healthcare organizations benefit from increased productivity, cost savings, and the ability to scale operations without additional staffing. By ensuring accurate and timely information exchange, Infinitus contributes to better patient adherence and outcomes.

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Infinitus Systems Reviews

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Jeffrey B.
JB
Jeffrey B.
Leading Patient Support Services at AllCare Plus Pharmacy with Operational Excellence and Team Leadership
07/01/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Infinitus gets the job done

Infinitus has given us the ability to assist more patients.
Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
06/26/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Longer time for BI completions

When the BI's are completed succesfully it does make the turnaround time much faster.
OU
Oscar U.
06/24/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great source for our program!

I really have enjoyed listening to the AI agents be very detailed about obtaining benefits. I think they are very focused and are able to obtain all of the required information in a very polite and extensive manner.

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HQ Location:
San Francisco, US

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@InfinitusAI

What is Infinitus Systems?

Infinitus uses AI to automate the collection of healthcare data that has traditionally required manual telephone calls. Infinitus offers a suite of AI-powered solutions that help busy healthcare providers save time they would otherwise spend on hold with insurance companies, navigating lengthy IVRs, or even in long conversations with payor representatives.

Details

Year Founded
2019