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HappyFox Inc.

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269 reviews
  • 7 profiles
  • 13 categories
Average star rating
4.5
Serving customers since
2011
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HappyFox Inc. Reviews

Review Filters
Profile Name
Star Rating
191
69
7
1
1
KM
Kayla M.
07/30/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Customer complaints - a breeze

HappyFox helps manage the complaints effortlessly. In a world where the consumer is always right, this helps our company keep track of the things that we need to be staying on top of.
Verified User in Consulting
UC
Verified User in Consulting
07/30/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Very easy to use, easy to understand.

HappyFox Complaint Management is a great tool to use. Sometimes it is difficult and you are unsure how to address certain complaints and this is very helpful to have. Customer support is amazing and very helpful. I use this multiple times.
Jordan R.
JR
Jordan R.
Customer service
07/29/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Happy Fox, Good mix of tools capabilities, and customization.

Happy Fox gave the company I was working for the ability to provide employees greater capacity, issue tracking, and efficiency. Responding to clients became much less of a headache; we were able to group and tag issues for issue type. Employees were much happier, and it prevented our team from tripling in size. To do the same amount of work. For companies from small to large, happyfox is a great option for boosting productivity and happiness for customers and customer service reps. It was easy to integrate into our websites and become the backbone of our CS team.

About

Contact

Phone:
+1 (949) 535-2220
HQ Location:
Irvine, California

Social

What is HappyFox Inc.?

The help desk company that helps SMBs and large enterprises be the best at customer support. Supports multi channels like email, voice, and mobile (iOS and Android). Going forward, social media.

Details

Year Founded
2011