Goodfeed is a Swedish-based software solution tailored specifically for the consulting industry, empowering businesses to strengthen client relationships by unlocking the insights within "soft values"—the often-overlooked factors that drive loyalty and long-term partnerships.
We developed Goodfeed to provide consulting firms with the tools to transcend traditional client follow-up and truly understand what fuels client satisfaction. Our unique model seamlessly integrates follow-up into the client journey, delivering actionable insights to become more proactive and cultivate sustainable relationships.
With Goodfeed, consulting businesses can:
- Increase client retention and satisfaction by leveraging data-driven insights into client needs and expectations.
- Boost revenue potential by identifying hidden opportunities for upselling and service improvements.
- Enhance brand reputation through structured and measurable follow-ups that demonstrate commitment to quality.
- Streamline operations with an automated feedback process that saves time and reduces manual effort.
- Gain a competitive edge by transforming client interactions into long-term partnerships with data-backed decision-making.
Our focus is on delivering a model for proactive, insight-driven follow-up. By implementing structured, continuous follow-up, Goodfeed enables consulting firms to reinforce collaborations, reduce client churn, and foster more enduring relationships over time.
Goodfeed provides the tools to grasp what truly matters to consulting clients, and to act upon that understanding, specifically designed for the unique challenges of the consulting industry.