---
title: Goodfeed Reviews
meta_title: 'Goodfeed Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Goodfeed works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Goodfeed Reviews
**Vendor:** Goodfeed AB  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Goodfeed
Goodfeed is a Swedish-based software solution tailored specifically for the consulting industry, empowering businesses to strengthen client relationships by unlocking the insights within "soft values"—the often-overlooked factors that drive loyalty and long-term partnerships. We developed Goodfeed to provide consulting firms with the tools to transcend traditional client follow-up and truly understand what fuels client satisfaction. Our unique model seamlessly integrates follow-up into the client journey, delivering actionable insights to become more proactive and cultivate sustainable relationships. With Goodfeed, consulting businesses can: - Increase client retention and satisfaction by leveraging data-driven insights into client needs and expectations. - Boost revenue potential by identifying hidden opportunities for upselling and service improvements. - Enhance brand reputation through structured and measurable follow-ups that demonstrate commitment to quality. - Streamline operations with an automated feedback process that saves time and reduces manual effort. - Gain a competitive edge by transforming client interactions into long-term partnerships with data-backed decision-making. Our focus is on delivering a model for proactive, insight-driven follow-up. By implementing structured, continuous follow-up, Goodfeed enables consulting firms to reinforce collaborations, reduce client churn, and foster more enduring relationships over time. Goodfeed provides the tools to grasp what truly matters to consulting clients, and to act upon that understanding, specifically designed for the unique challenges of the consulting industry.




## Goodfeed Reviews
  ### 1. Indispensable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helena W. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Goodfeed?**

To methodically work with feedback. It has helped us to gain insights into the collaboration with our customers in a simple, recurring, and clear manner. I both conduct surveys and am responsible for analyzing the whole, and it is very easy to implement, use, and integrate with our other control tools.

**What do you dislike about Goodfeed?**

I think it will be difficult to switch to something else without it feeling like a worse solution.

**What problems is Goodfeed solving and how is that benefiting you?**

To have ongoing and consistent dialogue with customers about their experience working with us. It is an advantage for us to know at an early stage, preferably directly, how they view our collaboration and delivery.

  ### 2. Seamless and insightful customer satisfaction follow-up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna N. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Goodfeed?**

User-friendly, easy implementation, backed by exceptional support, with a clear and visual interface anyone can understand.

**What do you dislike about Goodfeed?**

It would be valuable to enable follow-up questions on specific sections, for deeper insights.

**What problems is Goodfeed solving and how is that benefiting you?**

The system makes it easy to follow up with customers and gather quick feedback on the collaboration — a crucial aspect to stay on top of.



- [View Goodfeed pricing details and edition comparison](https://www.g2.com/products/goodfeed/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+08%3A19%3A01+-0500&secure%5Bsession_id%5D=a7b10c41-97df-4a6b-949b-d350fda03d77&secure%5Btoken%5D=273518a5c36b1479341f629f79a46bf70d689db418ff9d3fc0868630369e36f1&format=llm_user)


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