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Front App

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2,500 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
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2078
374
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15

Front App Reviews

Review Filters
Profile Name
Star Rating
2078
374
27
6
15
Toula H.
TH
Toula H.
06/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Very Easy to Use for Sending Mass Messages

ITS VERY EASY TO USE AND I CAN SEND MASS MESSAGES
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
06/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent Team Collaboration With Solid API Integrations

It’s an excellent collaborative tool for my team. It has solid API integrations, and it makes my team’s day-to-day work and workload sharing much easier.
Verified User
G
Verified User
06/19/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

An Organizational Boost with Some Configuration Challenges

I really like the comments and discussions in Front, as they truly facilitate exchanges and help to unite our team. The sharing of emails, shared inboxes, shared drafts, comments, and tags provide a great time-saving and organizational benefit, avoiding the sending of numerous emails. Additionally, getting started was quite simple and we were well supported by the account manager.

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Details

Year Founded
2014
Website
frontapp.com