Front App
2,513 reviews
- 1 profiles
- 13 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
Front App Reviews
RB
Ron B.
Central Hub for Streamlined Customer Support
I really like using Front as it has become a central hub for our customer support team. It's easy to use with an intuitive interface and it's a really collaborative tool. I appreciate the visibility and ownership of tickets, and how I can set up rules to distribute tickets equally among agents to keep things unbiased. The initial setup was very straightforward.
UA
Verified User in Accounting
Sorting emails simplified thanks to personalized folders
I can sort all my emails into folders that I customize.
CL
Verified User in Leisure, Travel & Tourism
Collaborative Email Made Easy with Front
What I like best about Front is how it makes communication collaborative without losing the familiarity of email. Instead of messages sitting in individual inboxes, teams get shared visibility, clear ownership, internal comments, and workflows that help them respond faster and more thoughtfully.
About
What is Front App?
Front is a customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. 9,300+ businesses including Uber Freight, Stripe, and OpenAI use Front to coordinate customer operations and keep teams, tools, and customer conversations in sync.
Details
Year Founded
2014
Website
frontapp.com