What I like best is how can I rephrase my emails before sending them

Hi is slick but it’s ruined by the terrible customer service and lack of empathy towards small businesses.

I like that I can manage external emails while having internal discussions with relevant parties, which saves me a lot of time and streamlines communications. Front's ability to limit emails back and forth by allowing personal discussions within the same thread is really helpful. The internal discussion feature was a major reason for switching from Outlook to Front. It's my favorite feature and makes the setup user-friendly enough for me to rate it 10 out of 10 in likelihood to recommend.