Front App
2,532 reviews
- 1 profiles
- 16 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
Front App Reviews
G
Verified User
Mid-Market (51-1000 emp.)Easy, Collaborative Email—Though Hard to Recommend
I really love how easy Front is to use. My colleagues and I can collaborate on emails while drafting them, even with different accounts, tag each other on threads, and leave internal comments that only we can see. We can talk right in Front instead of going back and forth among employees. Setup was quite easy too; I just joined through an invitation.
DH
Dino H.
Small-Business (50 or fewer emp.)A Smarter Shared Inbox, Despite Frustrating Email Threading
I find the snooze function useful for prioritizing my workload. I can snooze non-urgent emails so they leave my immediate view and pop back up at a specified time, which helps me focus on time-sensitive customer queries and get back to clients in a timely manner.
TS
Thad S.
Small-Business (50 or fewer emp.)Effortless Team Email, Though Advanced Features Take Time to Learn
I like how user-friendly and streamlined Front’s interface is for daily message management. The layout feels clean, and I can sweep through a crowded inbox, organize messages into categories, and delegate tasks to colleagues without leaving the main screen.
About
What is Front App?
Front is a customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. 9,300+ businesses including Uber Freight, Stripe, and OpenAI use Front to coordinate customer operations and keep teams, tools, and customer conversations in sync.
Details
Year Founded
2014
Website
frontapp.com