Product Avatar Image

Front App

Show rating breakdown
2,500 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
Profile Filters

All Products & Services

Profile Name

Star Rating

2078
374
27
6
15

Front App Reviews

Review Filters
Profile Name
Star Rating
2078
374
27
6
15
Verified User in Accounting
UA
Verified User in Accounting
07/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy-to-Use Shared Inbox That Streamlines Team Email Collaboration

Front is very easy to use and helps me manage emails efficiently. I can receive and reply to emails quickly, and it keeps conversations transparent for the whole team. It has made our communication and collaboration with our Vendors much smoother. I highly recommend Front to teams looking for an effective shared inbox solution.
Veronica R.
VR
Veronica R.
06/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Streamlines Daily Tasks and Simplifies Customer Issue Resolution

It helped me organize my daily tasks and resolve issues with customers.
Verified User
G
Verified User
06/29/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great for Team Collaboration and Client Context

I like that Front gives our team visibility across client conversations, past campaigns and inboxes. We can tag coworkers into threads and resolve issues in realtime, quickly understanding context without digging through separate channels or old email chains. It's been especially helpful for client management; access to past convos help us understand how a client operates, what communication style works best, and whether a new opportunity is worth re-engaging. Reminders and snooze help keep projects moving. Front works well for our team because it lets us collaborate across functions, move faster on responses, and apply learnings from past clients to current work.

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Details

Year Founded
2014
Website
frontapp.com