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Front App

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2,513 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
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Front App Reviews

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Profile Name
Star Rating
2088
377
27
6
15
Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
07/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Shared Mailboxes, Team Collaboration, and Automations Made Easy

What I like best about Front is how easy it is to collaborate using shared inboxes. The UI is clean and intuitive, making it simple to manage a high volume of emails without losing visibility into conversations. The platform performs reliably, even when handling large volumes of emails, and we rarely experience slowdowns or interruptions. The automation features save us a significant amount of time by streamlining repetitive tasks, and the integrations with the other tools we use fit well into our workflow. Their support team is one of the best I've worked with—responsive, knowledgeable, and quick to resolve issues. The onboarding process was straightforward, and whenever we've had questions, we've received timely and helpful guidance. Front's AI features are also a nice addition, helping with drafting and managing conversations more efficiently. Overall, the platform has delivered a strong return on investment by improving team collaboration, productivity, and response times.
Carla C.
CC
Carla C.
07/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Front Keeps My Days Smooth with a Handy Snooze Option

Front makes my days smooth, the best part is the snooze option, so I never forget my pending emails
Christopher G.
CG
Christopher G.
07/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Snoozing Emails Keeps Me Focused and Fresh

The fact that I can snooze emails and come back to them couple hours after with a fresh mind and attitude

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is a customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. 9,300+ businesses including Uber Freight, Stripe, and OpenAI use Front to coordinate customer operations and keep teams, tools, and customer conversations in sync.

Details

Year Founded
2014
Website
frontapp.com