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Front App

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2,500 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
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Star Rating

2078
374
27
6
15

Front App Reviews

Review Filters
Profile Name
Star Rating
2078
374
27
6
15
Duduzile S.
DS
Duduzile S.
06/29/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy Customer Communication, Effortless Setup

I use Front for chats, and it lets me communicate with customers easily about any issue they may have. It's easy to use. I also like that I'm able to share images with customers when needed. The initial setup was super easy, I'd give it a 10/10.
Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
06/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Transparent Collaboration and Seamless Client Work Linking

Ability to add colleagues into your work at any stage for feedback/assistance. Transparency when sharing work. All stages of work for a client linked.
Verified User in Construction
UC
Verified User in Construction
06/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Effective Communication With Internal and External Personnel

I can organize a lot of email chains as well as sending DMs to colleagues and set up calendar invites that is all interwoven.

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Details

Year Founded
2014
Website
frontapp.com